Click and Collect
Coverage explores how UK hospitality operators are adopting and optimising click-and-collect services, including technology platforms, menu adaptations, fulfilment logistics, and customer experience strategies. Reporting provides insights into how restaurants, cafés, pubs, and QSR brands are using this channel to drive revenue, reduce delivery costs, and meet evolving consumer demand for speed, convenience, and control.
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Jun- 2025 -18 JuneCafes and Coffee Shops
Ole and Steen turnover rises 5% to £36.7m
Danish bakery Ole and Steen has revealed that its turnover rose 5% to £36.7m for the year ended 31 December 2024, up from £34.8m in the same period the previous year. Alongside this, the company saw its EBITDA rise 25% from £3.93m up to £4.89m during the same period. The…
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Mar- 2025 -17 MarchRestaurants
Sandwich Sandwich appoints Paul Hanna as new COO
Sandwich Sandwich has announced the appointment of Paul Hanna as its new chief operating officer (COO). In his new role, Hanna will work closely with Nick Kleiner, owner of Sandwich Sandwich and the board on setting and driving the organisational vision and operational strategy for Sandwich Sandwich’s expansion plans. He…
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6 MarchRestaurants
Delivery sales fall 1% in January amid post-Xmas spending squeeze
Restaurants’ delivery sales have slipped by 1% year-on-year in January 2025 from the same month in the year prior as consumers reined in their spending after Christmas, according to CGA by NIQ’s latest Hospitality at Home Tracker. This fall is the tracker’s first negative number since June 2023, and well…
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Feb- 2025 -20 FebruaryRestaurants
Salad Bar Atis to open new site in Covent Garden
Atis, the sustainable, plant-focused salad and plate concept, is set to open its newest flagship site in Covent Garden on Friday, 14 March 2025. This marks the brand’s 10th location in London and its first opening of 2025, with more expansion plans in the pipeline. The new Covent Garden site…
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Nov- 2024 -4 NovemberCafes and Coffee Shops
Chaiiwala opens new site at Birmingham Airport
Chaiiwala has officially opened a new cafe location at Birmingham Airport. The new site will offer signature products from drinks such as Karak Chai, Karak Coffee to food such as English-ish Breakfast, Masala Chips and Samosas whether they order at the till, or in advance via their phone. The Chaiiwala…
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Aug- 2024 -16 AugustRestaurants
Atis to open eighth site in Eastcheap
Cult salad bar brand Atis is set to open in the capital in Eastcheap on 2 September, marking the brand’s eighth location in London and its second opening of 2024. The Eastcheap site will offer Atis’ customisable salad bowls, protein plates, and classic favourites such as the Azteca and Seiz’a…
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May- 2024 -30 MayRestaurants
Restaurant groups see at-home sales rise 4.5% YoY in April
The UK’s top restaurant groups have achieved year-on-year growth of 4.5% in delivery and takeaway sales in April, according to CGA by NIQ’s latest Hospitality at Home Tracker. This strong like-for-like trading is nearly double the country’s 2.3% rate of inflation in the year to April, as measured by the…
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Feb- 2024 -13 FebruaryCatering Companies
Taylor Shaw extends contract with Elliott Hudson College
Taylor Shaw, a catering specialist in the UK education sector, has extended its catering contract for a further three years with Elliott Hudson College in Leeds. For the last two years, Taylor Shaw has served up to 1,000 students daily at the Elliott Hudson College. Taylor Shaw’s contract extension was…
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Aug- 2023 -24 AugustNews
UK restaurants see 4% growth in July takeaway sales
Britain’s top managed restaurant groups achieved year-on-year growth in delivery and takeaway sales of 4% in July, CGA by NIQ’s latest hospitality at home tracker shows. It is a second successive month of growth, following an extended post-COVID fall in sales that saw the tracker record 18 negative months in…
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1 AugustNews
UK delivery and takeaway sales return to growth in June
Delivery and takeaway sales at Britain’s leading managed restaurant groups in June were 4% ahead of the same month in 2022, according to the CGA by NIQ’s latest hospitality at home tracker. It is the first year-on-year growth in the tracker since late 2021, following 18 consecutive negative months in…
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