CGA by NIQ

We report on the market intelligence and data-driven insights published by CGA by NIQ, one of the UK’s most authoritative sources of foodservice analytics. This curates our coverage of sales trackers, consumer behaviour reports, channel performance metrics, and strategic forecasts, all interpreted with practical relevance for restaurant groups, pub operators, catering firms, and hospitality leaders. Whether you’re shaping menu strategy, tracking footfall, or planning investment, we break down CGA by NIQ’s findings into clear takeaways to support commercially minded decisions across the foodservice sector.

  • Nov- 2024 -
    6 November
    Pubs and BarsNo shows in hospitality reach record high of 14%

    No shows in hospitality reach record high of 14%

    The number of consumers not showing up for their reservations in pubs, bars and restaurants is back to a record high, with 14% of guests not honouring reservations or informing venues in advance that they need to cancel, according to new figures from Zonal’s latest GO Technology report, in partnership…

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  • 4 November
    NewsDrinks sales struggle to grow ahead of Christmas season

    Drinks sales struggle to grow ahead of Christmas season

    Drinks sales continue to struggle for year-on-year growth ahead of the Christmas season, CGA by NIQ’s Daily Drinks Tracker shows. According to the tracker, average sales in managed venues in the week to 19 October just about surpassed the same week in 2023, with fractional total growth of 0.1%. However,…

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  • 4 November
    RestaurantsDeliveries rise and takeaways stabilise as at-home sales grow

    Deliveries rise and takeaways stabilise as at-home sales grow

    British restaurant groups achieved like-for-like sales growth of 6% in delivery and takeaway sales in September 2024, according to CGA. The figure represents a slight strengthening from growth of 4.6% in August. Year-on-year trading has been comfortably above the rate of inflation in every month of 2024 so far. Restaurants’…

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  • Oct- 2024 -
    28 October
    Food and DrinkWeekly drinks sales drop 5% amid tough comparatives

    Weekly drinks sales drop 5% amid tough comparatives

    Average drinks sales in managed venues in the week ended 12 October were 5% down on the same period last year, according to data from CGA. October 2023 benefited from warm weather across most of the country and the closing stages of the Rugby World Cup. The latest numbers continue…

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  • 24 October
    Food and DrinkHospitality groups see sales rise 1.7% in September

    Hospitality groups see sales rise 1.7% in September

    British hospitality groups recorded a year-on-year sales rise of 1.7% in September, according to CGA RSM’s latest Hospitality Business Tracker.  This means that managed venues have achieved like-for-like increases in eight of the nine months to September 2024. Following recent below-inflation growth of 1.5% in July and 1.3% in August,…

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  • 4 October
    AdviceWhat hospitality operators should know about the new tipping act

    What hospitality operators should know about the new tipping act

    As of 1 October 2024, the Employment (Allocation of Tips) Act is being enforced, bringing significant changes to the way hospitality businesses must handle tips and service charges. This new legislation mandates that all customer tips be passed directly to staff without deductions.  A recent study has revealed that only…

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  • Sep- 2024 -
    30 September
    Food and DrinkSeptember sunshine brings drinks sales back into growth

    September sunshine brings drinks sales back into growth

    Average sales in Britain’s managed venues in the week ended 21 September were 3% ahead of the same period in 2023 after a bout of sunny weather. Widespread sunshine brought consumers out to beer gardens and terraces, and sales were up by between 8% and 11% from Monday 16 to…

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  • 27 September
    AnalysisWhy experiential hospitality is gaining popularity

    Why experiential hospitality is gaining popularity

    Trends are beginning to point towards this: people are no longer content with simply dining out or grabbing drinks at their favourite local spot. In today’s world, experiences are king. From competitive socialising bars to immersive event spaces and quirky food halls, the modern consumer is searching for something that…

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  • 26 September
    Food and DrinkRestaurants enjoy ‘strong’ delivery sales in August

    Restaurants enjoy ‘strong’ delivery sales in August

    Restaurant group ended the summer with “strong” delivery sales, as like-for-like sales grew by 7.3% in August, according to CGA by NIQ.  However, the positive performance was driven by increased prices, as the volume of takeaway orders continued a downward trajectory.  Year-on-year increases in takeaways have been “comfortably” above the…

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  • 25 September
    Pubs and BarsDrinks sales drop 5%

    Drinks sales drop 5%

    Drinks sales in the UK’s managed venues have dropped 5% for the week ended 14 September 2024, far less than the 12% decrease seen the week before. Trading was negative on all seven days of the week, though Saturday fared slightly better than the rest with a decrease of just…

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