Back of House

Coverage focused on kitchen operations, staff management, and systems that drive efficiency, safety, and quality behind the scenes in restaurants, pubs, cafes, and catering businesses. This section explores chef recruitment, training, workflow design, prep technology, compliance, and F&B execution, supporting operators, head chefs, and foodservice leaders with insight into the tools and practices that underpin successful hospitality from the back of house.

  • Mar- 2020 -
    24 March
    AdviceCoping with coronavirus in catering

    Coping with coronavirus in catering

    My name is Ren. My catering company, Rens Kitchen, has been trading 12 years now, specialising in bespoke weddings. The best part about my job has always been the personal bonds my team and I create with our couples over the whole planning process, and by the wedding day we…

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  • Feb- 2020 -
    6 February
    EducationCDG launches Leadership Academy Plus programme 

    CDG launches Leadership Academy Plus programme 

    The Casual Dining Group (CDG) has officially launched its Leadership Academy Plus programme, which aims to combine its internal talent and leadership programmes with apprenticeships. The programme has been launched during National Apprenticeship Week 2020, which takes place between 3 -7 February. The scheme was developed in partnership with apprenticeship…

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  • Jan- 2020 -
    27 January
    RestaurantsD&D to launch Birmingham rooftop restaurant

    D&D to launch Birmingham rooftop restaurant

    Restaurant and bar group D and D London announced it will launch a new rooftop restaurant in Birmingham.  The new restaurant will be sited at 103 Colmore Row, which is set to be Birmingham’s tallest office tower. Sterling Property Ventures, who are developing the site, has agreed a 25 year…

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  • Oct- 2019 -
    21 October
    AnalysisHow emerging technology will reshape the professional kitchen

    How emerging technology will reshape the professional kitchen

    Fast forward 25 years from now. It’s 2044 and we have entered a new dawn when it comes to food and hospitality. What we eat and the way it is served has completely evolved – imagine, for example, getting all our daily nutrients and vitamins from a single pill or…

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  • Sep- 2019 -
    18 September
    AdviceMaintaining service levels over the festive period

    Maintaining service levels over the festive period

    Festive trading in hospitality can be fraught with difficulties – it’s likely there will be new staff to manage, more covers needed, different menus to roll out and altered table layouts to navigate – not to mention that all of this sits on top of the inevitably increased footfall. The…

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  • Jul- 2019 -
    25 July
    Pubs and BarsExperienced operator acquires Wiltshire’s Bell & Crown pub

    Experienced operator acquires Wiltshire’s Bell & Crown pub

    Bell and Crown in Wiltshire, a period country pub located in Zeals, has been acquired by an experienced hospitality operator. Occupying a prominent roadside position on the edge of the village of Zeals, The Bell and Crown is easily accessible from the A303 and situated just two miles from the…

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  • Apr- 2019 -
    2 April
    Catering CompaniesHospitality gender pay gap in London narrows to 5.9%

    Hospitality gender pay gap in London narrows to 5.9%

    The gender pay gap in London’s top hospitality establishments has narrowed to 5.9% (£1,784) in 2018 as a result of salaries for female employees increasing at a higher level than those for male employees. The gender pay gap in 2017 was 9.7% (£2,712), the figures are based on analysis of…

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  • Feb- 2019 -
    28 February
    BusinessF&B confidence ‘fragmented’ as bosses scale back on expansion

    F&B confidence ‘fragmented’ as bosses scale back on expansion

    Confidence levels in the eating and drinking out industry are in the balance in early 2019 amid ongoing challenges and anxiety about Brexit, CGA’s 2019 Business Leaders’ Survey has revealed. The poll, conducted in partnership with CPL Online, found 68% of leaders were ‘optimistic’ about prospects for their business over…

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  • 18 February
    BusinessBack of house pay goes up as front of house goes down

    Back of house pay goes up as front of house goes down

    New research has found that back of house pay has increased while front of house pay has decreased over the last year. Average salaries for chefs and kitchen employees in London’s top eateries increased by 14.8% in 2018, according to an analysis of pay by luxury hospitality recruiter, The Change…

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  • 8 February
    BusinessHospitality wages spike after months of deflation

    Hospitality wages spike after months of deflation

    The average hourly pay of workers over 25 in the UK significantly fell from £8.55 in June to £8.18 in November, before plateauing at £8.16 in December and rising to £8.38 in January. According to statistics from software provider for the leisure and hospitality industry Fourth, this is the first…

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