ePOS Hybrid unveil new online ordering technology

Hospitality technology company, ePOS Hybrid, has unveiled a new service “targeting food operators who want to reduce their heavy commitment on third party delivery platforms”.

It said it will create “fully branded websites complete with customer ordering, dedicated IOS and Android mobile apps, and customer order and pay at table platforms”.

The new service aims to “empower SME operators to boost profits by reducing their costly dependencies on food ordering platforms like Deliveroo and JustEat”.

Since its launch in January 2020, ePOS Hybrid’s tech has processed in excess of £90m in transactions and 6.5 million people have used the firm’s products to buy a food or drink item.

It comes on the back of a “continued shift” in consumer behaviour, fuelled by the Covid pandemic, which has seen the online ordering and home delivery market grow substantially.

Using the new products launched by ePOS Hybrid, businesses can set up their own website and online ordering platform.

ePOS Hybrid chief executive, Bhas Kalangi, said: “This new service features a level of product automation never seen before within the hospitality sector. Using fully automated and intelligent customer boarding, now even non tech-savvy customers can be up and running within minutes and generating new revenue streams.

“And by overcoming food delivery platform commissions which are as high as 35%, we’re helping businesses increase their profitability and keep 100% of their order values. That is vital for SMEs in the hospitality sector who are looking to bounce back from the crippling challenges posed by the pandemic.”

ePOS Hybrid – which has operations at two sites in Edinburgh and one in London – already boasts an extensive portfolio of clients throughout the UK and Ireland with aggressive growth plans to scale internationally in 2022.