Tips
Our Tips coverage delivers essential updates and guidance on gratuity practices across the UK foodservice and hospitality sector, including evolving legislation, service charge policies, payroll compliance, staff tipping protocols, and operational best practices. We focus on what restaurateurs, pub operators, caterers, and F&B managers need to know to handle tipping transparently, fairly, and legally, while maintaining team morale and guest satisfaction.
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Mar- 2020 -3 MarchPeople
Hospitality is the most desired career option for over 50s, study finds
Midlife workers could “shift the face” of the hospitality industry, as industry “boomerangs” could help plug the sector’s labour shortage while also meeting consumer demand for workers over 50, new research reveals. The research, conducted by the UK’s largest hospitality jobs board, Caterer.com, revealed that 2.5 million people over 50…
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Jul- 2019 -8 JulyAdvice
Ways to avoid cross-contamination in your kitchen
The last thing a restaurant owner wants is to risk their customers’ health or that hard-earned consumer trust with an avoidable issue. On a similar wave length, customers don’t want to be affected when they eat out either. Cross-contamination within commercial kitchens is an ever-present risk, but as mentioned, a…
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Jun- 2019 -24 JuneAdvice
Living the dream? Part two
In the first part of this article, I considered the changes in the pub market over the past 20 years and the need for a mutually beneficial partnership between pub owners and publicans rather than the traditional arm’s length landlord and tenant relationship. A successful tenant recognises the changing market…
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May- 2019 -3 MayAdvice
Top tips for setting up a food stall this festival season
With festival season just around the corner, food stall vendors and pop-up caterers will be preparing to provide their services at music, sport and community festivals all across the UK. And with more festivals springing up year-on-year, competition is rife on getting customers to visit certain stalls. So, to gain…
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Mar- 2019 -19 MarchAdvice
How to market your vegan restaurant
Standing out from the crowd in a particularly saturated market can be a difficult task. You need to ensure that your brand is unique, entices consumers in and leaves you having a fantastic reputation. With the importance of marketing and social media, if you’re not utilising these platforms to create…
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Feb- 2019 -15 FebruaryAdvice
How to keep your kitchen running smoothly
As any catering company will know faulty fridges and clapped out cookers can be an expensive drain on resources, which makes keeping catering equipment up to date and running as efficiently as possible a top priority for any busy, professional kitchen. However, it can also be an area that can…
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13 FebruaryGovernment
Government delays changes to tipping law
The government has announced it has pushed back the introduction of a law which would prevent restaurant owners from pocketing their staff’s tips, three years after a change was suggested. In 2016, a new legislation was promised following a consultation and at the 2018 Conservative party conference, Theresa May said…
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6 FebruaryAdvice
Not all loyalty schemes are created equal
Consumers gravitate towards hospitality brands which make them feel cared about, but those restaurants, pubs and hotels that go further by demonstrating an understanding of their individual needs are the ones who will triumph in the long-term. Customers are not only drawn to outlets that go the extra mile; they also tend…
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5 FebruaryAdvice
Which Facebook advert is right for you?
“Social media has had had an immense impact on the catering world and offers a huge opportunity for companies to grow their business with minimal investment. There are numerous platforms available to businesses, Twitter, Instagram, Periscope but the most popular is certainly Facebook. “To this day, Facebook remains the world’s…
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Jan- 2019 -17 JanuaryAdvice
The tips and tricks to increase your footfall
Post-Christmas can be a difficult time of year for the UK pub trade as the cold weather and often tight purse strings following the festive period deters people from going down their local and spending money. This obviously has a negative impact on landlords as they face an uphill battle…
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