Tips
Our Tips coverage delivers essential updates and guidance on gratuity practices across the UK foodservice and hospitality sector, including evolving legislation, service charge policies, payroll compliance, staff tipping protocols, and operational best practices. We focus on what restaurateurs, pub operators, caterers, and F&B managers need to know to handle tipping transparently, fairly, and legally, while maintaining team morale and guest satisfaction.
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Jul- 2020 -3 JulyCoronavirus
Pub and hospitality trade bodies publish track and trace guidance
Leading trade associations representing the UK’s pub and hospitality sectors have issued joint guidance to businesses on supporting the Government’s track and trace customer registration scheme. The guidance has been jointly produced by the British Beer and Pub Association (BBPA), British Institute of Innkeeping (BII) and UKHospitality. It aims to…
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Jun- 2020 -12 JuneComment
It’s time to rethink your branding
With social media engagement rising by 61% during the pandemic and the majority of dining-out options still on hold, brands are searching for exciting new ways to engage with customers. Many of them are turning to experience-driven packaging as a powerful marketing tool. Check out our top tips on how…
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May- 2020 -29 MayCoronavirus
Monthly pay for hospitality workers down 40%, says Fourth
The majority of furloughed hospitality workers could be earning “significantly less” than 80% of their normal earnings, according to the latest research by Fourth. In light of workers no longer receiving the average addition of 25% tronc to their monthly pay, workers are only receiving 60% of their usual wage…
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22 MayComment
Seven ways for catering businesses to become Covid-compliant
The economic impact of COVID-19 on the hospitality industry is enormous, with thousands of operations shut down since 23 March and The Bank of England suggesting the UK would see its worst slump since 1706. With social and catering activity at an all-time low in the lockdown Derek Gardner, Environmental…
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21 MayComment
How to keep track of your cash flow
More than ever, cash flow is a key issue for small businesses, and understanding it is crucial to making informed decisions at the right time. The government will be asking businesses to demonstrate that they have an understanding of the state of their cash flow as it stands, and in…
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13 MayComment
Five ways restaurants can adapt to survive the post-lockdown uncertainty
It’s boom or bust time for restaurants. Even as lockdown starts to lift, there will be a core audience of avid restaurant goers who are either too nervous to eat out, or advised not to. And, with social distancing measures set to remain in place for an unknown period, it…
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Apr- 2020 -28 AprilComment
‘Don’t Stop Now; Keep talking’: Why communication is still vital for businesses
When it comes to adapting your approach to deal with the current pandemic, going dark with your F&B business’ marketing and communications is the last thing you should be doing. Recent studies have already shown a 61% rise in social media engagement, compared to usual usage statistics. Therefore, whether your…
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14 AprilCoronavirus
Petition for Tronc payments to be included in furlough wages hits 6,000 signatures
A petition launched on change.org calling for the government furlough scheme to include tronc payments for hospitality staff has hit over 6,000 signatures. Currently, under the Job Retention Scheme, tronc payments such as tips and gratuities are not not included in the amount paid to furloughed workers. The petition, created…
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7 AprilCoronavirus
Hospitality workers deserve full earnings from furlough scheme, says UKH
UKHospitality has urged the Government to reconsider its decision to exclude tronc payments from the Coronavirus Job Retention Scheme. Under the Job Retention Scheme, tronc payments such as tips and gratuities will not be included in the amount paid to furloughed workers. UKHospitality chief executive Kate Nicholls said the decision…
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Mar- 2020 -30 MarchAdvice
Eight business event catering tips for small budgets
Business networking events are an important strategic marketing opportunity for all companies, including small enterprises. But in an effort to impress important clients and valuable industry contacts, the temptation to overspend on hospitality and catering is huge. Luckily, it doesn’t have to be that way. Here are 8 insider tips…
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