Costa
Coverage focuses on the strategy, performance, and innovation of the UK’s largest branded coffee chain, now owned by The Coca-Cola Company. Reporting includes new store formats in drive-thru, travel, and convenience retail, expansion of the Costa Express vending network, seasonal product campaigns, and digital loyalty developments via the Costa Club app. Insight also covers sustainability goals, plant-based menu additions, and international growth, offering operators a clear view of branded beverage trends and scalable customer engagement strategies.
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Dec- 2021 -16 DecemberPeople
Tortilla appoints new operations director
Tortilla has announced the appointment of Stephen Clark as its new operations director. Clark joins the fast-casual Mexican chain as an experienced senior hire, as the business continues its rapid expansion and solidifies its management team for future growth. In his new role, he will oversee all operational elements of…
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3 DecemberFeatures
How restaurants recouped footfall during an unsteady climate
In the words of trade association UKHospitality, ‘the resilience of pubs and bars will be crucial to the recovery of hospitality.’ However, low footfall still present in the high street is making it difficult for operators to make a comeback. According to a latest report by the CGA, 26% of…
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Sep- 2021 -29 SeptemberCafes and Coffee Shops
Costa trials new reusable cup scheme
Costa Coffee has announced the launch of a reusable cup scheme called BURT (borrow, use, re-use, take back), with the trial set to last six months. The firm has said it builds on Costa’s work to “improve” the sustainability of its cups and packaging by using innovative digital technology, seeking…
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9 SeptemberFood and Drink
Costa Coffee to increase staff pay by 5%
Costa Coffee has announced that all 14,500 of its store team members in UK company-owned stores will receive a 5% pay increase. From 1 October 2021, all store team members will receive pay increases of at least 45p per hour, bringing minimum pay to £9.36 per hour from £8.91. The…
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Jul- 2021 -5 JulyFeatures
Are apps the answer to tackling food waste in the hospitality industry?
‘Magic bags’ from the surplus food app ‘Too Good To Go’ have become something of a viral sensation across social media channels such as TikTok over the past couple of months. The 30 second videos of savvy consumers bragging about the dozens of baked goods they scored from Greggs or…
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Feb- 2021 -26 FebruaryCafes and Coffee Shops
Deliveroo partners with Costa Coffee as growth plans for 2021 continue
Deliveroo has announced a new delivery partnership with Costa Coffee, which will see customers able to order goods from the chain via the Deliveroo app. The service will be available across 500 of Costa Coffee’s stores in England, Scotland and Wales and will launch 1 March. It comes as part…
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8 FebruaryFeatures
How Britain’s top fast food chains coped during Covid
It has been a rough year for the hospitality industry. According to the CCA’s ‘Market Recovery Monitor’ for 2020, almost 10,000 licensed premises – including pubs, clubs and restaurants – closed permanently as a result of its impact and the continuous wave of lockdowns. This represents a net decline of…
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Dec- 2020 -15 DecemberNews
Crazy Pizza opens Knightsbridge hotspot
Crazy Pizza, a part of the Billionaire Life group, has opened its second UK venture with a restaurant in Knightsbridge, London. The new venue is set to open in January 2021, and online pre-bookings have already commenced as of 14 December for 11.30am to 10.00pm everyday. Founded by formula one…
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Sep- 2020 -22 SeptemberCafes and Coffee Shops
Costa Coffee to open new branch in Durham outlet centre
Costa Coffee is set to open in outlet shopping center, Dalton Park. The new branch is part of four other deals that the retail center has made to bring new brands to the Durham based outlet park. Caroline Midgley, acquisition manager at Costa said: “We are delighted to be bringing…
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14 SeptemberPeople
The Big Table appoints Mike Tye as chairman of The Big Table
The Big Table, which was recently formed to acquire and operate the Bella Italia, Café Rouge and Las Iguanas restaurant brands, has appointed Mike Tye as its non-executive chairman. With “extensive” board-level experience across the out-of-home food and drink market, the company said Tye will work closely with Epiris, the…
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