Five Guys to open new Heathrow Terminal 5 restaurant

Five Guys is set to open a new restaurant at Heathrow Terminal 5 later this year, marking the brand’s first opening in a UK and European airport. 

The 2,500 square feet unit will be situated in a prime location on the upper level of Heathrow T5, and is expected to serve approximately 90 covers, and offer takeaway options for travellers. The site will also create between 80-100 new jobs for the terminal. 

Trading from first flight to last flight, Five Guys will be offering daytime and breakfast menu options to Heathrow passengers. 

The restaurant will feature exclusive elements tailored for Heathrow, including a dedicated Welcome Host to greet passengers and enhance the Five Guys experience. 

Distinctive design enhancements will include an increased number of ordering kiosks in six different languages and travel friendly elements to better serve the airport environment. 

Heathrow will work closely with Five Guys to align with Heathrow’s retail strategy – which is to consider Digital, Experience, Space and Offer (DESO) within the proposition.   

John Eckbert, CEO of Five Guys UK, said: “We are thrilled to be opening a brand new Five Guys at Heathrow Terminal 5 this year. Having opened over 170 restaurants across the UK since we first launched back in 2013, the brand has established itself as one of the nation’s favourites for premium burgers.

“Now Five Guys is cementing itself at the UK’s busiest travel hub; we are excited to be providing our delicious menu to travellers as part of their journeys.”  

Fraser Brown, retail director at Heathrow, added: “We’re very excited to welcome Five Guys to Terminal 5 – becoming the first airport in the UK and Europe to host the beloved burger brand. 

“This exciting addition reflects our commitment to making every journey better, as we continue to build an extraordinary airport fit for the future. We’re confident this new arrival will be a hit with our passengers.”