Starbucks

Coverage focuses on the UK operations, brand strategy, and innovation roadmap of the world’s largest coffeehouse chain. Reporting includes expansion through drive-thru and delivery-only formats, mobile ordering and loyalty via the Starbucks Rewards app, sustainability initiatives such as reusable cup schemes, and menu localisation for UK consumer preferences. Insight is geared toward operators tracking premium beverage trends, high street trading, and digitally enabled customer engagement in the branded coffee sector.

Oct- 2021 -

5 October

Cafes and Coffee Shops

Deliveroo expands offering with new Starbucks partnership

Deliveroo has announced a new delivery partnership with Starbucks and 400 of its stores which will now be available live on the app across the UK. The partnership will allow Deliveroo customers the chance to order the coffee chain’s beverages, plus menu options including a range of sandwiches, wraps, juices…
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1 October

Restaurants

Government assembles Hospitality Sector Council

The UK Government has assembled a team of hospitality professionals to “help England’s pubs, restaurants and cafes to thrive”, business minister Paul Scully has announced. The Hospitality Sector Council will identify and oversee actions related to the 22 commitments in the strategy, aiming to “create sensible solutions using their expert knowledge and assess the strength of the sector”.  The council…
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Sep- 2021 -

1 September

Restaurants

Busaba opens first site in Wales

Thai chain Busaba has announced that it has debuted in Wales, after Orchard Street Investment Management, a specialist commercial property investment manager, signed a 4,000 sq ft letting at the Brewery Quarter, Cardiff. The company has agreed to a 15-year lease across the ground and terrace floors of the property,…
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Jun- 2021 -

9 June

Business

SSP H1 losses widen to £300m

SSP Group, the travel food and beverage outlets operator, saw its pre-tax loss on a reported basis under IFRS 16 spike to £299.7m for the six months ended 31 March 2021. The 774% increase in losses can be attributed to a 78.8% year-on-year decline in group revenues, falling from £1.21bn…
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Mar- 2021 -

26 March

Cafes and Coffee Shops

23.5 Degrees opens 80th Starbucks site

Starbucks’ first UK franchised business partner, 23.5 Degrees, has announced it will open its 80th store today, 26 March in King’s Lynn, Norfolk. The opening is part of an “ambitious expansion programme” for 23.5 Degrees, which has a “strong pipeline” of approved stores and plans to reach 300 stores by…
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Nov- 2020 -

25 November

Restaurants

Bird announces five-year expansion plan

Bird Restaurants has announced an “ambitious expansion plan” with several new site launches planned for early 2021. News of the expansion closely follows the appointment of the group’s new managing director, Andrew Clover. The fried chicken and waffles chain currently has a range of sites across London, including Brixton, Westfield,…
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Jul- 2020 -

29 July

Cafes and Coffee Shops

Starbucks sales slump amid Covid-19

Starbucks has announced that global comparable store sales plummeted 40% in the quarter ended 28 June, driven by a 51% decrease in comparable transactions, though partially offset by a 23% increase in the average ticket. Consolidated net revenues slumped by 38% to $4.2bn (£3.24bn) against the prior year, primarily due…
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May- 2020 -

13 May

Cafes and Coffee Shops

Starbucks to reopen 150 UK stores for takeaway and delivery

Starbucks has announced the reopening of 150 of its UK sites from tomorrow (14 May), amid the Covid-19 pandemic. With the easing of restrictions allowing more travel on roads, beginning 14 May it will begin a phased reopening of Starbucks drive-thru locations across the UK as well as a handful…
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Jan- 2020 -

29 January

Business Bites

British Airways gets flighty and Starbucks smells the coffee over coronavirus

The business response to the coronavirus situation, which appears to be developing into a serious crisis, continues apace today. British Airways today announced that it was suspending all flights between the UK and Wuhan, the Chinese city where the virus originally broke out. In a statement it said: “We have…
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Jul- 2019 -

16 July

Advice

Making coffee accessible to everyone

Speciality coffee was once the preserve of the coffee geeks and hipsters. These days all operators are trying to ensure their coffee is good, otherwise nobody will buy it. Over the last twenty-five years, we’ve seen the industry experience monumental changes in everything from the types of coffee that consumers…
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