Pret
Coverage focuses on the operational strategy and brand evolution of one of the UK’s most recognisable food-to-go and coffee chains. Reporting includes the rollout of Pret’s coffee subscription model, growth through franchise and travel hub partnerships with platforms like Moto and SSP, international expansion into markets such as the US, France, and India, and developments in menu innovation, delivery, and digital pre-ordering. Insight is designed for operators tracking high-street trading, commuter-driven footfall, and tech-led customer retention in the grab-and-go space.
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May- 2019 -3 MayRestaurants
Ping Pong to sell off last shopping centre sites
Dim sum restaurant chain Ping Pong is to sell its two outlets at Westfield London and Wembley Designer Outlet Village, the remaining of its shopping centre located restaurants. Leisure property specialists Davis Coffer Lyons has been instructed to dispose of the leasehold interest in the sites. The Westfield unit is…
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Apr- 2019 -5 AprilBusiness
Greggs, McDonald’s and Wetherspoons named top brands for consumers
Greggs and McDonald’s have been named the top brands within on the go and quick service sectors, while JD Wetherspoon leads the way in high street bars, according to the 2019 Brand Momentum Report from CGA and Stone and River. The analysis of consumers’ views of dozens of big brands…
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Feb- 2019 -8 FebruaryCafes and Coffee Shops
Pret opens homeless shelter
The Pret Foundation, which was set up by Pret A Manger’s founders in 1995, has announced the opening of a new home for homeless people, in partnership with West London Mission (WLM). For over 30 years, Pret has been supporting homeless people by giving away unsold food to shelters across…
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Nov- 2018 -29 NovemberGovernment
Gove meets with restaurant chains over labelling law change
Environment secretary Michael Gove has met with allergy groups and food businesses, including Pret A Manger to discuss his commitment to change the law around allergen labelling. On Monday, Gove and food minister David Rutley held a roundtable meeting with allergy groups, specialists and industry stakeholders to discuss options for…
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13 NovemberRegulations & Policies
Leon to pilot allergy questioning scheme
Leon is to pilot a new scheme that will see its staff question customers on their allergies before being served. A Leon spokesperson told Catering Today: “We are currently piloting a programme in a small number of restaurants. It is of the utmost importance to us that we continue to…
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13 NovemberBusiness
EU rules could ‘thwart’ Hammond’s business rates promise
Hammond’s plan to help high streets through a near £1bn, two year business rates cut, is set to be thwarted by European Union state aid rules, real estate agents Altus Group have claimed. The chancellor will slash business rates next April by discounting bills by a third for those retail…
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Oct- 2018 -17 OctoberAdvice
Shaping your proposition and brand with your customer at its heart
Restaurants around the UK, many of which have failed to put their customers at the heart of their proposition, are closing daily. Remaining operators now find themselves asking how they can achieve this. There are many tools that F&B businesses can implement in creating a true customer-first approach. Below are…
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9 OctoberCafes and Coffee Shops
Latest Pret A Manger allergy victim-link identified
A second Pret A Manger customer who is believed to have died after an allergic reaction after eating a ‘super-veg rainbow flatbread’ at one of the coffee chain’s outlets has been named. Celia Marsh, 42, from Melksham, Wiltshire, died in December shortly after eating the flatbread, and her family said…
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3 OctoberCafes and Coffee Shops
Pret A Manger announces it is to label all products following ‘baguette death’
Pret A Manger has announced it is to label all products after a teenager fell into cardiac arrest after eating a baguette which did not list all ingredients correctly. The company’s CEO Clive Schlee said he was “deeply sorry” when the company announced the labelling changes this morning (3 October).…
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Sep- 2018 -28 SeptemberFood and Drink
Coroner calls Pret A Manger labelling ‘inadequate’ in allergy death
Pret A Manger’s allergy labelling has been deemed “inadequate” by the coroner investigating the death of a 15-year-old girl who died of an allergic reaction to a baguette she purchased from the store. Natasha Ednan-Laperouse, 15, went into cardiac arrest on a flight after buying a sandwich at Pret A…
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