Labour Costs
Coverage examines how wage increases, scheduling practices, and staffing challenges are impacting labour costs across UK restaurants, pubs, bars, and catering businesses. Reporting includes analysis of National Minimum and Living Wage uplifts, employer pension contributions, rota optimisation tools, recruitment trends, and cost-control strategies used by multi-site and independent operators. Insight is designed for finance leads, GMs, and HR teams balancing team performance, compliance, and profitability in a competitive labour market.
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Jan- 2020 -30 JanuaryRestaurants
McDonald’s UK to open 60 restaurants in 2020
McDonald’s UK has revealed it is aiming to open a further 60 restaurants across the UK and Ireland as it prepares to invest £1bn over the next three years. The news comes as McDonald’s revealed that global sales for the year ending 31 December 2019 passed $100bn (£76.7bn), with consolidated…
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Mar- 2019 -15 MarchPubs and Bars
Wetherspoons profits slip amid staff wage increase
Pub group JD Wetherspoon reported a drop in profits before tax for the half-year to 27 January 2019. Despite a 7.1% increase in revenue to £889.4m, the group’s profits before tax fell by 18.9% to £50.3m from £62m the year before. It closed the period with an operating profit of…
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Feb- 2019 -8 FebruaryBusiness
Hospitality wages spike after months of deflation
The average hourly pay of workers over 25 in the UK significantly fell from £8.55 in June to £8.18 in November, before plateauing at £8.16 in December and rising to £8.38 in January. According to statistics from software provider for the leisure and hospitality industry Fourth, this is the first…
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Jul- 2018 -19 JulyApps & Technology
Is Deliveroo moving customers from cover to couch?
Stolen food, high commission prices, overworked staff and ruining restaurants’ relationships with their customers – just a few claims made by restaurateurs who partner with door-to-door delivery apps such as Deliveroo. The massive growth of the British-born smartphone app, which allows customers to order meals from well-known high street restaurants…
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Jun- 2018 -29 JuneFeatures
The rise of the delivery-only kitchen
In today’s increasingly competitive restaurant market, delivery presents potential for growth. The lure of increased brand awareness and extended the customer base, while utilising surplus kitchen capacity, logically translates into opportunity to drive sales. As delivery becomes an expected part of the offer, operators need to understand how to effectively bring…
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May- 2018 -18 MayOpinion
Embracing the disruption – the rise of delivery
The rise of delivery is shaking up the restaurant industry. Working closely with key operators in the sector, to understand their response to shifting consumer behaviour and advances in technology, Pragma has weighed up the operational challenges of delivery, and considered what the future holds. Market Dynamics With operators facing…
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9 MayBusiness
Restaurants left to starve as door-to-door service bites
The UK restaurant industry is under grave threat from the growing trend of customers wanting food delivered to their door according to new research. A study by consultants Duff & Phelps found demand for food delivered to customers’ homes has grown 10 times faster than takeaway. Examples include food delivery…
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Mar- 2018 -23 MarchRestaurants
Restaurant industry experiencing ‘significant increase in financial distress’
New research has shown that subdued consumer spending and ‘fierce’ promotional activity in the UK’s restaurant industry has contributed to a significant increase in financial distress across the sector over the past year. Experts also warned that some restaurant owners may struggle to afford the commercial rent payments due on…
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