Labour Costs

Coverage examines how wage increases, scheduling practices, and staffing challenges are impacting labour costs across UK restaurants, pubs, bars, and catering businesses. Reporting includes analysis of National Minimum and Living Wage uplifts, employer pension contributions, rota optimisation tools, recruitment trends, and cost-control strategies used by multi-site and independent operators. Insight is designed for finance leads, GMs, and HR teams balancing team performance, compliance, and profitability in a competitive labour market.

  • Jan- 2022 -
    13 January
    Pubs and BarsHospitality recovery dampened by Omicron as December takes £3bn hit

    Hospitality recovery dampened by Omicron as December takes £3bn hit

    The hospitality sector has suffered “devastating” sales falls in the last week of the year, according to the latest pub, bar and restaurant market figures from UKH and CGA.  The wider hospitality sector witnessed a 40% drop in sales for the month versus the same period in 2019, as depleted…

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  • Jul- 2021 -
    9 July
    Food and DrinkFoodservice inflation reached ‘highest ever level’ in May, says CGA

    Foodservice inflation reached ‘highest ever level’ in May, says CGA

    Foodservice price inflation reached its “highest ever level” in May 2021 as indoor service resumed in hospitality venues, according to the latest edition of the CGA Prestige Foodservice Price Index. The index showed that food and drink prices increased by 2.5% from April 2021, which were the result of a…

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  • Sep- 2020 -
    14 September
    Coronavirus700,000 jobs at risk as end of furlough scheme draws near

    700,000 jobs at risk as end of furlough scheme draws near

    Over 700,000 employees are at risk of being made redundant in the second half of 2020, research from Institute for Employment Studies (IES) has revealed. IES estimates that some 650 thousand redundancies are expected in the second half of 2020, with 445 thousand redundancies in the three months between July…

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  • Jul- 2020 -
    10 July
    CoronavirusOakman Inns appoints new CEO and chair as sales slide 17%

    Oakman Inns appoints new CEO and chair as sales slide 17%

    Oakman Inns has announced a series of board changes including the appointment of Dermot King as chief executive, also revealing that FY sales fell by 17% due to Covid-19. Prior to the impact of the coronavirus pandemic, Oakman revealed it was “trading well” with LFL sales up 4.3% year to…

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  • Jan- 2020 -
    30 January
    RestaurantsMcDonald’s UK to open 60 restaurants in 2020

    McDonald’s UK to open 60 restaurants in 2020

    McDonald’s UK has revealed it is aiming to open a further 60 restaurants across the UK and Ireland as it prepares to invest £1bn over the next three years. The news comes as McDonald’s revealed that global sales for the year ending 31 December 2019 passed $100bn (£76.7bn), with consolidated…

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  • Mar- 2019 -
    15 March
    Pubs and BarsJD Wetherspoon

    Wetherspoons profits slip amid staff wage increase

    Pub group JD Wetherspoon reported a drop in profits before tax for the half-year to 27 January 2019. Despite a 7.1% increase in revenue to £889.4m, the group’s profits before tax fell by 18.9% to £50.3m from £62m the year before. It closed the period with an operating profit of…

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  • Feb- 2019 -
    8 February
    BusinessHospitality wages spike after months of deflation

    Hospitality wages spike after months of deflation

    The average hourly pay of workers over 25 in the UK significantly fell from £8.55 in June to £8.18 in November, before plateauing at £8.16 in December and rising to £8.38 in January. According to statistics from software provider for the leisure and hospitality industry Fourth, this is the first…

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  • Jul- 2018 -
    19 July
    Apps & TechnologyIs Deliveroo moving customers from cover to couch?

    Is Deliveroo moving customers from cover to couch?

    Stolen food, high commission prices, overworked staff and ruining restaurants’ relationships with their customers – just a few claims made by restaurateurs who partner with door-to-door delivery apps such as Deliveroo. The massive growth of the British-born smartphone app, which allows customers to order meals from well-known high street restaurants…

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  • Jun- 2018 -
    29 June
    FeaturesThe rise of the delivery-only kitchen

    The rise of the delivery-only kitchen

    In today’s increasingly competitive restaurant market, delivery presents potential for growth. The lure of increased brand awareness and extended the customer base, while utilising surplus kitchen capacity, logically translates into opportunity to drive sales. As delivery becomes an expected part of the offer, operators need to understand how to effectively bring…

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  • May- 2018 -
    18 May
    OpinionEmbracing the disruption – the rise of delivery

    Embracing the disruption – the rise of delivery

    The rise of delivery is shaking up the restaurant industry. Working closely with key operators in the sector, to understand their response to shifting consumer behaviour and advances in technology, Pragma has weighed up the operational challenges of delivery, and considered what the future holds. Market Dynamics With operators facing…

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