Digital Transformation

Coverage of the technologies, systems, and strategic shifts reshaping hospitality and foodservice operations across the UK. This section explores digital ordering, data integration, CRM tools, kitchen automation, and F&B platforms enhancing efficiency, guest experience, and profitability. Built for operators, IT leads, and hospitality executives, it provides insight into adopting digital tools to drive growth, streamline service, and remain competitive in an evolving market.

Nov- 2025 -

25 November

Restaurants

Domino’s CEO Andrew Rennie steps down

Domino’s Pizza Group has announced that chief executive Andrew Rennie has stepped down from the business and from the board with immediate effect. The company said the decision was made by mutual agreement and that it has begun a search for a permanent successor. Until an appointment is made, chief…
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Oct- 2025 -

28 October

Catering Companies

Compass expands UK&I executive team with senior appointments

Compass Group UK and Ireland has announced a series of senior appointments to its executive team as the food and support services provider targets further growth and enhanced client delivery. The changes include the appointment of David Turner as chief technology officer, alongside new roles for Charlie Brown, Karl Atkins…
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Aug- 2025 -

6 August

Restaurants

Yum Brands sales rise 4% in Q2

Yum Brands has reported that worldwide system sales rose by 4% in its second quarter, led by Taco Bell and KFC where sales were up by 6% and 5%, respectively. In the UK, KFC sales rose by 5% over the period. The group also welcomed “robust” digital system sales which…
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Jun- 2025 -

18 June

People

Yum Brands appoints new CEO

Yum Brands has announced that chief financial and franchise officer Chris Turner will take over the role of chief executive from 1 October 2025. Turner will succeed current chief executive David Gibbs, who plans to retire after 37 years with the company. Gibbs will remain in post until the end…
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May- 2025 -

13 May

Pubs and Bars

Marston’s sales rise 2.9% in H1

Marston’s has seen its like-for-like (LFL) sales up 2.9% in the 31 weeks to 3 May, with strong growth of 10.5% in the five weeks since the period ended. In H1 2025, LFL sales grew by 1.3% reflecting timing of Easter and Mothers Day which fell in H1 in 2024…
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Apr- 2025 -

3 April

News-In-Brief

Today’s news in brief – 03/04/25

Yum Brands chief executive, David Gibbs, will retire from the role in 2026, having served since January 2020. During his tenure, Gibbs focused on leading the company’s digital transformation, building the company’s development engine and delivering “strong” shareholder returns powered by a “people-first” culture of collaboration. Simultaneously, he also navigated…
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3 April

Restaurants

Yum Brands CEO to retire in 2026

Yum Brands has announced that David Gibbs, chief executive officer, has informed the board of directors of his intention to retire from the company in 2026. Gibbs has served as Yum Brands’ CEO since January 2020. As CEO, Gibbs focused on leading the company’s digital transformation, building the company’s development…
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Aug- 2024 -

14 August

People

Starbucks appoints Chipotle boss as new CEO

Starbucks has announced the appointment of Brian Niccol to the role of chairman and CEO, effective from 9 September this year. The news comes as Laxman Narasimhan is stepping down from his role as CEO and as a member of the board with immediate effect. In the meantime, CFO Rachel…
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8 August

Restaurants

Tortilla unveils its first app with new loyalty scheme

Tortilla has launched its first ever app, which includes a new loyalty programme – The Burrito Society. This latest announcement builds on the group’s new strategy which focuses on investing in technology along with the Tortilla brand to drive growth. The new app, which climbed to second spot in the…
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7 August

Pubs and Bars

Heineken partners with AND Digital to implement new sales platform

Heineken UK has partnered with AND Digital to launch HeiDeal, a new “data-driven” sales platform. The brewer stated that the new platform would “transform” how its sales teams build valuable contracts, providing customers with a smoother experience and more tailored deals. HeiDeal will model multiple deal scenarios that optimise margin,…
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