Digital Transformation
Coverage of the technologies, systems, and strategic shifts reshaping hospitality and foodservice operations across the UK. This section explores digital ordering, data integration, CRM tools, kitchen automation, and F&B platforms enhancing efficiency, guest experience, and profitability. Built for operators, IT leads, and hospitality executives, it provides insight into adopting digital tools to drive growth, streamline service, and remain competitive in an evolving market.
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Jun- 2025 -18 JunePeople
Yum Brands appoints new CEO
Yum Brands has announced that chief financial and franchise officer Chris Turner will take over the role of chief executive from 1 October 2025. Turner will succeed current chief executive David Gibbs, who plans to retire after 37 years with the company. Gibbs will remain in post until the end…
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May- 2025 -13 MayPubs and Bars
Marston’s sales rise 2.9% in H1
Marston’s has seen its like-for-like (LFL) sales up 2.9% in the 31 weeks to 3 May, with strong growth of 10.5% in the five weeks since the period ended. In H1 2025, LFL sales grew by 1.3% reflecting timing of Easter and Mothers Day which fell in H1 in 2024…
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Apr- 2025 -3 AprilNews-In-Brief
Today’s news in brief – 03/04/25
Yum Brands chief executive, David Gibbs, will retire from the role in 2026, having served since January 2020. During his tenure, Gibbs focused on leading the company’s digital transformation, building the company’s development engine and delivering “strong” shareholder returns powered by a “people-first” culture of collaboration. Simultaneously, he also navigated…
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3 AprilRestaurants
Yum Brands CEO to retire in 2026
Yum Brands has announced that David Gibbs, chief executive officer, has informed the board of directors of his intention to retire from the company in 2026. Gibbs has served as Yum Brands’ CEO since January 2020. As CEO, Gibbs focused on leading the company’s digital transformation, building the company’s development…
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Aug- 2024 -14 AugustPeople
Starbucks appoints Chipotle boss as new CEO
Starbucks has announced the appointment of Brian Niccol to the role of chairman and CEO, effective from 9 September this year. The news comes as Laxman Narasimhan is stepping down from his role as CEO and as a member of the board with immediate effect. In the meantime, CFO Rachel…
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8 AugustRestaurants
Tortilla unveils its first app with new loyalty scheme
Tortilla has launched its first ever app, which includes a new loyalty programme – The Burrito Society. This latest announcement builds on the group’s new strategy which focuses on investing in technology along with the Tortilla brand to drive growth. The new app, which climbed to second spot in the…
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7 AugustPubs and Bars
Heineken partners with AND Digital to implement new sales platform
Heineken UK has partnered with AND Digital to launch HeiDeal, a new “data-driven” sales platform. The brewer stated that the new platform would “transform” how its sales teams build valuable contracts, providing customers with a smoother experience and more tailored deals. HeiDeal will model multiple deal scenarios that optimise margin,…
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6 AugustPeople
Papa John’s names Todd Penegor as new president and CEO
Papa John’s has announced the appointment of Todd Penegor as its new president and chief executive officer, effective immediately. Penegor succeeds interim CEO Ravi Thanawala in the role. Having held the role since March of this year, Thanawala will continue at the group in his chief financial officer role. Having…
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Jun- 2024 -24 JuneAdvice
How to build a robust food safety management system
In the fast-paced world of hospitality, ensuring food safety is paramount. Although this has always been the case, it has become even more of a focus since the pandemic, with hospitality businesses needing to become resilient and adaptable in order to keep everyone safe. A single lapse in food handling…
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Apr- 2024 -17 AprilPeople
Joe and the Juice appoints former Domino’s CFO to board
Joe and the Juice has announced that Jeffrey Lawrence, a seasoned foodservice and consumer retail industry executive, has joined its board of directors. Lawrence’s presence on the board will support Joe and the Juice as it further accelerates its growth and expansion in international markets. He brings more than 25…
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