Carole Lamond, who has over 20 years’ experience in personnel and people development, has joined the award-winning family business to help oversee employee development and retention as Buzzworks focuses on its continued growth strategy.
With its head office in Prestwick, Buzzworks currently operates 11 venues across Ayrshire and the east coast, employing over 500 team members.
As the business expands further, including two venues set to open in the near future, employee levels will continue to rise and Buzzworks said it was “keen to ensure it continues to deliver a positive working environment for all of its workforce”.
As people director, the company added that Lamond will be tasked with building a “world class people structure” that is fit for growth, encouraging the continued development of all employees, whilst attracting and developing Buzzworks’ leaders of the future.
Lamond, from Glasgow, has joined Buzzworks from Tesco Bank where she held a number of HR positions including a business partnering role. She has worked in financial services for over 20 years in a number of strategic and operational roles including talent acquisition, talent management, business transformation, reward and capability.
Kenny Blair, managing director at Buzzworks Holdings, said: “Securing Carole as our new People Director is a fantastic coup for the business, with the role our most senior appointment to date. This is testament to our ambition of growing Buzzworks further.
“Buzzworks philosophy is simple, if we look after our people then they will look after our customers – this practice of enlightened hospitality is integral in creating the foundations of a long term, successful hospitality business.”
He added: “Carole’s appointment is essential to ensure we continue to provide a positive working environment for all employees, along with the knowledge and tools to deliver an exceptional experience to our customers each and every time.”
Lamond added: “It is an exciting time to join Buzzworks. For the fourth year running, Buzzworks was identified in the Sunday Times 100 Best Companies to Work for in the UK list and there is a huge opportunity for growth for both employees and the business as a whole.
“I view joining Buzzworks as going back to my hospitality roots, with a team that cares passionately about their people and their customers, and I’m looking forward to ensuring we continue to attract and retain the best talent within the industry, whilst helping to influence our strategic direction and build on the continued success of the company.”