Effective from February 2019, the announcement follows a tender process after which Perth committed to introduce a “more niche and tailored” catering provision for its race days and busy events programme.
Perth selected Heritage Portfolio after a “lengthy review” of customer catering experience, driven by the arrival of Hazel Peplinski as its new chief executive three years ago. The new arrangement launches ahead of Perth’s 2019 season, which includes 15 race meetings running from April to September as well as a wider range of events, conferences and wedding business.
Heritage Portfolio recently became part of the Sodexo group following its acquisition last year. Sodexo has been the catering provider at Perth since 2005 and shall now make way for its own recently acquired subsidiary ensuring an easy transition to Heritage Portfolio prior to Perth’s upcoming racing season.
Hazel Peplinski, Perth Racecourse CEO, said: “We’re thrilled to welcome the Heritage Portfolio team to Perth as our catering partners in time for the 2019 season. The tender process was extremely hard fought and was handled sensitively following Sodexo’s purchase of Heritage Portfolio during the negotiation.
“Heritage Portfolio has demonstrated a natural focus to align with our brand and adopt our culture, while their partnerships with other local and Scottish producers sits perfectly with our own ethos. The aim of the partnership is clear – Heritage Portfolio will provide an enhanced customer experience to match enhanced expectations, creating an exponential lift in quality and service throughout the racecourse.”
Heritage Portfolio’s Mark Miller added: “We are delighted to be the new catering partner with Perth Racecourse. We pride ourselves in working with the UK’s most prestigious venues and we’re chomping at the bit to launch the new season with Perth Racecourse.
“The customer experience is something that we take very seriously, so whether a visitor is enjoying a day at the races or even their wedding we will ensure that the catering and hospitality element of their day is one which they will never forget. Hazel Peplinski and the team are clearly very passionate about the Racecourse and we can see why; it’s a spectacular venue within beautiful surroundings that deserves the care and attention of team members who are proud to share it with the racing and events community – this is why we are so excited to be a part of the Racecourse’s journey.”