Opinion
How digital tech like AI and chatbots is changing the catering industry
![Hospitality and Catering Advice](https://www.cateringtoday.co.uk/wp-content/uploads/2018/07/Cris_new-1-e1531403454448-780x470.jpg)
Digital technology has revolutionised the way customers search and choose what hotel accommodation to book when travelling for business or pleasure. In addition, digital technology and social media now play a major part in forming customer expectations of hotels and helping to influence which hotel a customer will choose.
You'll need to
subscribe to unlock this content. Already subscribed? Login?