In an email to customers, Pizza Hut’s general manager Neil Manhas reassured customers Pizza Hut’s ‘delivery huts’ are still open despite closures in dine-in restaurants and stopping collection and takeaway options.
Manhas said: “I can assure you, however, that our delivery huts are still open for delivery and continue to be focused on dropping off great-tasting pizzas straight to your door. We are proud to continue serving our communities in these difficult times.
“We are following all current government and WHO guidelines and we have put strict measures in place, including contact-free delivery, to ensure the safety of our customers and team members which remains our top priority.”
Pizza Hut also said it had made the “difficult” decision to “pause” its ‘Speed Guarantee’ delivery to ensure staff members at its delivery huts do not undertake additional pressure.
Manhas concluded: “A lockdown does not mean we stop caring. A lockdown does not mean we stop being grateful. And a lockdown definitely does not mean we stop putting our customers and team members first. We will survive this crisis and be stronger for it, as one family.”
The news comes after Dominos announced it remains open and will donate over 100,000 pizzas to NHS staff amid the outbreak of the Covid-19 virus.
Domino’s said in an email to its customers that it will be working with every one of its stores across the UK to donate over 100,000 pizzas next week to say thank you to frontline staff and NHS for “all their hard work during these times.”