Carluccio\u2019s has announced two new appointments as it continues to strengthen its senior management team to support the brand\u2019s \u2018Fresca\u2019 transformation programme.\r\n\r\n\r\n\r\nBruce Craig has started in the newly created role of IT director, responsible for leveraging technology to enhance the customer experience and improve processes. Craig has a wealth of experience, joining from The Restaurant Group where he was head of IT operations.\r\n\r\nIn addition, Carluccio\u2019s have recruited Marco Barletta as operations manager from Fulham Shore\u2019s Franco Manco. Prior to that, he held operational positions at Jackson & Rye and Strada. Barletta will lead the delivery of the operational elements of the Fresca restaurant investment programme.\r\n\r\nMark Jones, CEO, Carluccio\u2019s said: \u201c2019 is set to be a transformational year for Carluccio\u2019s as we redevelop the business and enhance the offering through our \u00a310m Fresca rollout. Our senior team is integral to its success and I am incredibly excited to be working with some real talent to drive the brand forward.\u201d\r\n\r\nCarluccio\u2019s recently brought in Graham Ford (from Bill\u2019s) as its commercial director with Hilary Ansell joining next month (from Gordon Ramsay Group) as marketing director.