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Hospitality sector still faces ‘very real’ issues, says CGA

Karl Chessell, CGA’s business unit director for hospitality operators and food, EMEA, reiterated that the pandemic has ‘inflicted massive damage’ into the sector, through the forced closure of thousands of businesses

Despite some 79% of business leaders expressing optimism for the future, they also face the “very real” issues of staff shortages, rising costs and high debt levels, according to the latest Future Shock report from CGA and UKHospitality.

Karl Chessell, CGA’s business unit director for hospitality operators and food, EMEA, reiterated that the pandemic has “inflicted massive damage” to the sector through the forced closure of thousands of businesses.

However she claims that since the restriction easing, the sector is “well placed” to drive economic recovery and “mend the UK’s damaged social fabric”, adding that it can only do that if it gets “proper and sustained” support from the government.

Kate Nicholls, chief executive at UKHospitality, added: “There is no doubt it will be a rough recovery.

“UKHospitality will be working with the government, industry stakeholders and our members to gain support from government and reduce any unnecessary red tape or burdensome legislation so we have a conducive operating environment to aid a fruitful return to pre-pandemic trading levels.”

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