Safe spaces

Greene King achieves 100% pass rate from Best Bar None

Greene King has achieved a 100% pass rate from Best Bar None for the second consecutive year, with all 1,544 of its managed pubs meeting the initiative’s standards for safety and responsible retailing. The accreditation, valid until May 2026, recognises performance in areas including venue management, staff training, customer welfare,…

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BII calls for ‘meaningful’ support as April changes hit 80% of members

The British Institute of Innkeeping has called for “meaningful support for pubs, not empty words”, as its latest survey revealed that 80% of its members said that all four elements of the changes that came into force this April have negatively impacted their businesses.  The BII’s 13,000 members mainly run…

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BII partners with the LTC to boost publican wellbeing

The British Institute of Innkeeping (BII) has partnered with the Licensed Trade Charity (LTC) to help more hospitality businesses thrive by supporting the wellbeing of the people who run them.  Announced at the inaugural LTC Wellbeing Conference, the new partnership will provide pub people with easy access to expert help…

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Greene King achieves Best Bar None nationwide accreditation

Pub company and brewer Greene King has become the first hospitality business to achieve the nationwide Best Bar None accreditation. Best Bar None is recognised within the hospitality industry for identifying well-run licensed premises and the multi-site accreditation scheme is a new venture for Best Bar None, designed to complement…

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Rapidly escalating energy bills are killing pubs, says BII

The British Institute of Innkeeping (BII) has written to the secretary of state for BEIS and the chancellor to highlight the “devastating” impact of the energy crisis on its members running independent pub businesses and calling for urgent, essential support from the government. The news comes as licensees across the…

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Hospitality sector urged to support customer tracing schemes

UKHospitality (UKH) has “reiterated” the importance of hospitality businesses to playing their part in supporting the test and trace schemes across the UK. The trade association’s recent member survey results showed that the vast majority  of businesses (more than nine out of 10) are taking appropriate measures to record customer…

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Nine out of 10 people want hospitality to ‘grab safety mantle from gov’, survey finds

A consumer insight report to assess the impact of Covid-19 on consumer habits has found that 89% of consumers would like to see outlets going “above beyond” any government advice, to provide “maximum protection”. The Safe to Trade consumer insight report, designed to track customer sentiment around returning to food…

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Report predicts 50% fall in hospitality and foodservice turnover

The hospitality and foodservice sector will lose £23bn in the second half of 2020, achieving only 53% of 2019 income levels, according to a new report. Produced by Simon Stenning, founder of FutureFoodservice, the ‘Immediate Future’ of the UK Hospitality/Foodservice market’ report covers the 18 months from July 2020 to…

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