Costa Coffee

Coverage focuses on the strategy, innovation, and market activity of the UK’s largest coffee shop chain, including store formats, product development, digital ordering, delivery partnerships, sustainability initiatives, and international expansion. Reporting offers valuable insights for operators tracking branded beverage trends, customer engagement, and high street trading dynamics across the coffee and food-to-go sectors.

  • Aug- 2022 -
    5 August
    Cafes and Coffee ShopsCosta Coffee opens 300th UK drive-thru amid £20m expansion

    Costa Coffee opens 300th UK drive-thru amid £20m expansion

    Costa Coffee has opened a new drive-thru in Peel Centre Retail Park, Sunderland, which marks the 300th drive-thru for the business and forms part of Costa’s £20m expansion strategy for its drive-thru format alone this year. Costa Coffee and its franchise partners will invest in 60 new drive-thrus in 2022,…

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  • Jul- 2022 -
    7 July
    Food and DrinkI am Döner signs UK multi-site franchise deal

    I am Döner signs UK multi-site franchise deal

    I am Döner, a kebab brand backed by Think Hospitality, has signed a multi-site franchise deal to take the brand to Merseyside and the Isle of Man, the deal was facilitated by Seeds Consulting.  The partnership with Optimum Group, the company behind the franchise of Costa Coffee and Kaspas in…

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  • 4 July
    RestaurantsThe Restaurant Group appoints non-executive director

    The Restaurant Group appoints non-executive director

    The Restaurant Group has announced the appointment of Loraine Woodhouse as a non-executive director. She joins the company’s board as of today’s date (4 July) and will become a member of both the audit and nomination committees. Woodhouse is currently a non-executive director and chair of the audit committee at…

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  • Jun- 2022 -
    29 June
    PeopleWhitbread names Domino’s boss as new CEO

    Whitbread names Domino’s boss as new CEO

    The board of Whitbread PLC (Whitbread) has announced that Dominic Paul has been appointed as its next CEO.   He will succeed Alison Brittain, who has decided to retire from full time executive life at the end of the financial year 2023.  Paul will join the company early in January 2023.…

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  • May- 2022 -
    11 May
    NewsGreggs and Taco Bell to open new units at Solstice Park

    Greggs and Taco Bell to open new units at Solstice Park

    Greggs and Taco Bell have both announced they are set to open new sites in Solstice Park in Amesbury, Wiltshire. There are already a number of international and national food and beverage retailers on the site such as McDonald’s and Costa Coffee. The development is set to be completed later…

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  • Mar- 2022 -
    16 March
    Cafes and Coffee ShopsUK food to go market to grow to a value of £21.3bn in 2022

    UK food to go market to grow to a value of £21.3bn in 2022

    The UK food to go market is forecast to grow by +31.8% in 2022, to a value of £21.3bn, according to the new Lumina Intelligence UK Food To Go Market Report 2022. The report revealed this will see the market fully recover to and exceed its 2019 pre-pandemic market value…

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  • Dec- 2021 -
    16 December
    PeopleTortilla appoints new operations director 

    Tortilla appoints new operations director 

    Tortilla has announced the appointment of Stephen Clark as its new operations director.  Clark joins the fast-casual Mexican chain as an experienced senior hire, as the business continues its rapid expansion and solidifies its management team for future growth.  In his new role, he will oversee all operational elements of…

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  • Sep- 2021 -
    29 September
    Cafes and Coffee ShopsCosta trials new reusable cup scheme

    Costa trials new reusable cup scheme

    Costa Coffee has announced the launch of a reusable cup scheme called BURT (borrow, use, re-use, take back), with the trial set to last six months. The firm has said it builds on Costa’s work to “improve” the sustainability of its cups and packaging by using innovative digital technology, seeking…

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  • 9 September
    Food and DrinkCosta Coffee to increase staff pay by 5%

    Costa Coffee to increase staff pay by 5%

    Costa Coffee has announced that all 14,500 of its store team members in UK company-owned stores will receive a 5% pay increase. From 1 October 2021, all store team members will receive pay increases of at least 45p per hour, bringing minimum pay to £9.36 per hour from £8.91. The…

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  • Jul- 2021 -
    5 July
    FeaturesAre apps the answer to tackling food waste in the hospitality industry?

    Are apps the answer to tackling food waste in the hospitality industry?

    ‘Magic bags’ from the surplus food app ‘Too Good To Go’ have become something of a viral sensation across social media channels such as TikTok over the past couple of months. The 30 second videos of savvy consumers bragging about the dozens of baked goods they scored from Greggs or…

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