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Hospitality sector still struggling despite customers’ return to venues, UKH warns

According to a new survey, 45% of customers who haven’t yet been out claim 'they plan to do so' in the next month

Despite 56% of consumers returning to hospitality venues in the first 10 days after ‘Freedom Day’ last month, compared with 35% in 2020, thousands of businesses are still struggling compared to pre-pandemic, according to the latest UK Hospitality survey.

A survey by the group found that it took over six weeks for people to return in similar numbers in 2020, with 45% of those who haven’t yet been out claiming “they plan to do so” in the next month.

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