Leon is to pilot a new scheme that will see its staff question customers on their allergies before being served.
A Leon spokesperson told Catering Today: “We are currently piloting a programme in a small number of restaurants. It is of the utmost importance to us that we continue to help our guests navigate our menus safely.”
The move comes after a girl went into cardiac arrest on a flight after buying a sandwich at Pret A Manger in Heathrow Airport back in 2016. The baguette contained artichoke, olive and tapenade, however the inquest heard that it also contained sesame which the girl was allergic to, but was not identified on the packaging.
A number of chains and food businesses changed their labelling following the incident including food delivery service Deliveroo. The company announced changes to how the platform displays allergen content on menus in an effort to increase transparency for consumers and promote restaurant action.
This year the healthy fast food chain announced it was to expand into America, opening in Washington on 10 September, with plans to open 20 more US Leon restaurants by 2020.