Record staff shortages costing hospitality £21bn in lost trade

Staff shortages are forcing one in three businesses in the sector to close one or more days a week

The hospitality industry is reportedly losing £21bn in revenues and an estimated £5bn loss in tax for the Exchequer as a shortage of workers is “damaging” the sector’s recovery in the UK.

According to a survey by UKHospitality, the British Institute of Innkeeping, and the British Beer and Pub Association, staff shortages in the hospitality industry are reaching “critical” levels, causing nearly half (45%) of operators to cut trading hours or capacity in order to cope.

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