Apps & TechnologyFeatures

Is Deliveroo moving customers from cover to couch?

Stolen food, high commission prices, overworked staff and ruining restaurants’ relationships with their customers – just a few claims made by restaurateurs who partner with door-to-door delivery apps such as Deliveroo. The massive growth of the British-born smartphone app, which allows customers to order meals from well-known high street restaurants directly to their homes, has not been without its controversies.

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